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Customer Care and Beyond

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Customer Care and Beyond

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Kelly Nelson

Legacy Rails
March 18, 2008

I know we're not the only ones having problems getting rails from Child Craft/Legacy. I need a set of 6444.04 natural rails desperately for a customer. I have lots of rails in stock... just not the colors I need. Right now the NINFRA forum (where we usually post when we need something like this) is down. I would like to invite all of you to use this particular blog in the meantime to find any Legacy rails that you may need. I need 6444.04. If you have them, please e-mail me at Kelly@NewBabyProducts.com. If you need rails, please comment with the number and color that you need and the e-mail address to which other retailers should respond. I'm calling all Legacy dealers to check back often to see if you can help someone else. You never know when you might be the one who needs something. Thanks!

Posted by Kelly Nelson on March 18, 2008 | Comments (4)

April 1, 2008
In response to: Legacy Rails
Kelly Nelson commented:

I also DESPERATELY need a set of 9444.65 cognac rails for a different customer. Does anyone out there have these rails??? (April 1st, 2008)

July 13, 2008
In response to: Legacy Rails
kluskies commented:

I am looking for Legacy Rails 6444.65 cognac rails for my son's bed. Does anyone have these rails? kluskies@hotmail.com

July 18, 2008
In response to: Legacy Rails
Kelly Nelson commented:

I'm not at the store right now but I'm going to send myself an e-mail and check for you in the morning. Thanks! -Kelly

July 18, 2008
In response to: Legacy Rails
Kelly Nelson commented:

Oh, and the 9444.65 rails will also work in place of the 6444.65 rails. I'll check both, though. Any other retailers out there, feel free to respond if you have them, too.